Feedback & Complaints

    Your feedback helps us improve our services. Whether it's a compliment, complaint, or suggestion, we value your input and are committed to addressing your concerns.

    Type of Feedback *

    Who is providing this feedback? *

    Please describe your experience *

    Do you have any suggestions for how we could improve?

    Would you like us to follow up with you? *

    Other Ways to Lodge Feedback

    In Person

    Speak directly with any staff member

    NDIS Quality and Safeguards Commission

    If you are not satisfied with our response, or if you would prefer to make a complaint directly to the NDIS Commission, you can contact them:

    Our Commitment to You

    2 Days

    We will acknowledge your feedback within 2 business days

    28 Days

    We aim to resolve all complaints within 28 days